DoubleTree Resort by Hilton Hotel Lancaster Cendyn ePlanner

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Telephones/Telecommunications
 

Telephones/Telecommunications

The following types of telephones are available for guests, meeting and convention service and administrative staff. Please advise your Catering/Event Manager if you need the use of a phone for your program.

House Phones

Used for in-house, local and toll-free calls only. 

DID Lines

The installation fee is $[50.00 ] plus tax plus price of all calls.  DID lines can be used for Long Distance,
minimal PC and fax can work as well.

DID

The following are enhancements that can be added to a DID Line:
Speaker Phone @ $35.00  per day, hardware rental only, price does not include phone line.


B1 Telephone Lines

Outside line, not connected to the hotel switchboard. (Dedicated Number)
This line should be ordered when a client requires continuous use for PC, faxing or will be using the phone
to make outside calls on a constant basis. The hotel operators need 2 days notice before we can activate the lines. The phone company/hotel operators require minimum 2 weeks notice for more than 2 lines.


Internet Access

Broadband Access – T1.5 or
greater (Call for price quote)
DSL (Call for price quote)
Devices - The set-up fee is $0 for the first personal computer.

Guest Room Calls

Direct Dial-Bill to Room  8+1 Number No Charge
EMERGENCY   8+911 No Charge
Room to Room RM NUMBER  No Charge 
Local   8+Number No Charge
800/888/8xx toll free 8+1+Number   No Charge
Long Distance 8+1+Number   No Charge
International 9+011+CC+CC+Number AT&T Operator assisted rate (by country)
Local, Long Distance and International Calls will be billed to your account only when
the call is answered. Applicable Taxes will be added = Rates subject to change.
You may obtain free rate information at any time by dialing 9+00 and ask the
AT&T Operator for the rate of an Operator Assisted Call.  Hilton subscribes to AT&T Long Distance
and Operator Services. You have the right to reach other long distance carriers from the telephone, and you may do so by dialing the accesscode provided by that carrier.  
Direct Complaints to:
Federal Communications Commission, FCC Enforcement Division; CC Room 6202; Washington, DC 20554.
State of New York Dept. of Public Service; 3 Empire State Plaza; Albany, NY  12223, 800-342-3377
 
Voice Mail
Voice Mail enables you to receive your messages when you are outside the hotel and
even after you have checked out.
 
To hear messages, if the red light is flashing on your guest room telephone:
1.Lift the receiver
2.Press MESSAGE key.
3.Follow recorded
instructions.
Should
you require assistance while using Voice Mail, simply press the “*” key at any
time.
Integrated

Voice Mail

Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out.

To hear messages, if the red light is flashing on your guest room telephone:
 
1. Lift the receiver
2. Press MESSAGE key.
3. Follow recorded instructions.
 
Should you require assistance while using Voice Mail, simply press the “*” key at any time.

Integrated Services Digital Network (ISDN)/T1 Speeds

128kb lines for Internet access $[ ]
Higher speed ISDN lines available (Inquire)
1.5 megabyte (options) (Inquire)


Video Teleconferencing

Insert hotel specific text.

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DoubleTree Resort by Hilton Hotel Lancaster | 2400 Willow Street Pike, Lancaster, Pennsylvania 17602